This course offers a combination of classroom learning and hands-on experience to prepare you for the workforce. You'll receive training in every aspect of hospitality, from guest service and accounting to housekeeping and food & beverage preparation, equipping you with the essential skills to excel in the industry.
Hotel Front Office Management Training, Grooming & Etiquette
Food and Beverage Service Skills
Housekeeping Operations in Hospitality
Event and Banquet Management Basics
Customer Service Excellence in Hotels
Hospitality Sales, Marketing Strategies & Internship in Luxury Hotels
Guidance
Interview Skills : Grooming for Interview
Interview Skills : Interview Handling
Interview Skills : Group Discussion
Customer Service : Introduction to Customer Service
Customer Service : The Financial and Behavioral Impacts of Customer Service
Customer Service : Understanding the Customer
Customer Service : Developing and Maintaining a Service Culture
Customer Service : Managing Service Encounters
Customer Service : The Importance of Market Research
Customer Service : Building and Maintaining Customer Relationships
Customer Service : Providing Customer Service through the Servicescape
Customer Service : Impact of Technology on Customer Service
Customer Service : Importance of Customer Recovery
Customer Service : Promoting Customer Service Internally and Externally
Grooming Skills : Introduction to Grooming
Grooming Skills : Skin Care
Grooming Skills : Nail Care
Grooming Skills : Hair Care
Grooming Skills : Make up Session
Outdoor Activities : Swimming
Outdoor Activities : Fire Drill
Presentation : Presentation practice
Hospitality Management : The Hospitality Industry, Departmental Organisation, Staffing and Equipment
Hospitality Management : Introduction to Glassware, Crockery, Cutlery, Equipment
Hospitality Management : The Menu - Origin, Types and Menu Planning
Hospitality Management : Types of Services
Hospitality Management : Front Office Operations
Hospitality Management : Handling Reservations and Registrations
Hospitality Management : Preparation and settlement of Bills and Checkout
Hospitality Management : Housekeeping : Cleaning Agents and Equipment
Hospitality Management : Cleaning Methods in Housekeeping
Hospitality Management : Front Office and Housekeeping Coordination and Records
Computer : Basic Excel
Computer : Word
Computer : PowerPoint
Ground Staff Training
Cabin Crew Training
Skill Development Program